![]() When deploying my first Windows 7 clients I resolved to find another way, and it turned out to be something I could have used all along: Unsolicited Remote Assistance, which is built-in functionality on Domain-joined workstations. In particular the mirror driver, which aids performance, is pretty much impossible to deploy in this way. It’s also a bit of a pain to deploy via GPO Software Installation, which makes it a headache when you have hundreds of workstations. You get what you pay for, I suppose (UltraVNC is free). Unfortunately, I’ve fallen out of love with it since adopting Windows Vista and Windows 7, as performance is sometimes pretty poor and several features just don’t work properly. For years I’ve used UltraVNC as my remote control system of choice when helping out users over the phone.
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